Question 1

What can I expect from Tutankhamun: His Tomb and His Treasures?

Accepted Answer

Millions of visitors have been fascinated by the reconstruction of the boy king's tomb, featuring around 1,000 replica artefacts crafted in Egypt. The exhibition offers you a once-in-a-lifetime insight into the archaeology of ancient Egypt. You are taken on a journey of exploration to experience the treasures of Tutankhamun and his famous tomb chambers exactly as they were when discovered in 1922 by Howard Carter. Through the exhibition, you relive that magical moment of discovery.

Question 2

Where is the experience located?

Accepted Answer

The venue will be at Rhode Island Center. Get directions here.

Question 3

Does the experience take place in an indoor or outdoor venue?

Accepted Answer

The exhibition will be held in an indoor venue.

Question 4

Is there air conditioning?

Accepted Answer

Yes! The venue is fully climate-controlled.

Question 5

How long does the experience last?

Accepted Answer

The visit will take between 90 and 120 minutes.

Question 6

Is there an audio guide available in the experience?

Accepted Answer

Yes, an audio guide will be offered for free to all ticket holders, so that they can make the most of the experience.

Question 7

Will food and beverage be available on-site for purchase?

Accepted Answer

There will be snacks and bottled drinks sold on-site.

Question 8

Will there be merchandise for sale?

Accepted Answer

Yes, there will be an opportunity to buy exclusive merchandise at the experience.

Question 9

Is this a kid-friendly environment?

Accepted Answer

This event is recommended for all ages.

Question 10

Do I need to arrive at the start of my scheduled session?

Accepted Answer

It is recommended that you arrive at the time stated on your ticket, but you can also wait for the next spot available.

Question 11

What happens if I arrive late?

Accepted Answer

Your ticket will still be valid, but you may be required to wait until there is space in the following time slots.

Question 12

What are the prohibited items at the experience?

Accepted Answer

Flash photography, alcohol, and anything which may disturb the other patrons.

Question 13

Can I smoke or vape?

Accepted Answer

No, smoke or vaping is not permitted.

Question 14

Is alcohol permitted at the experience?

Accepted Answer

No, alcohol is not permitted.

Question 15

Will restrooms be available on-site?

Accepted Answer

Yes, you can find spotless restrooms that are cleaned regularly on-site.

Question 16

What do I do if I have any questions about accessibility / special accommodations?

Accepted Answer

We reccomend you to ask the venue manager onsite.

Question 17

Is the experience accessible for deaf people?

Accepted Answer

Whereas the exhibition includes audioguide, you’ll also be guided through the exhibition by written information, so deaf people will also be able to enjoy. The exhibition has chambers with movie screening where no subtitles will be available. Nevertheless, the exhibition has several artifacts that can be appreciated by everyone.

Question 18

Is there Parking on site?

Accepted Answer

Parking is 50% off for all guests in lot P2425. Parking is available for purchase at the discounted rate at our Box Office. Please, have your license plate number ready upon entry to the experience.

Question 19

Where can I get tickets?

Accepted Answer

On the Fever App, available on Google Play and Apple Store.

On the Fever website.

Question 20

Can I purchase a ticket at the door?

Accepted Answer

It is recommended that you buy tickets in advance, tickets onsite will be dependent on capacity and availability.

Question 21

I can't find my ticket what now?

Accepted Answer

On the Fever app, in the Tickets section. If you haven´t already, you can download the app from Google Play and Apple Store.
On the Fever website.
In the purchase confirmation email Fever sent you.

here.

Question 22

What are the official sellers for this experience?

Accepted Answer

Official tickets for Tutankhamun: His Tomb and His Treasures in Washington DC can only be purchased on Fever. Tickets are not available on any other website or ticketing platform.

Question 23

What are the different ticket options and prices?

Accepted Answer

Tickets are sold per person. There are two ticket types:

Standard Access - includes entry to the exhibition

Adult (ages 13+)
Child (4 to 12)
Senior (65+), Student (13 to 26), or Military
Group Bundle (min. 8 people) - enjoy a 10% discount on the ticket price

VIP Access - includes skip-the-line entry to the experience at any time on your selected date, an exclusive poster

VIP Adult
VIP Child (4 to 12)

Question 24

Can I reschedule my tickets to another date/time, or upgrade/downgrade my ticket?

Accepted Answer

We may be able to help reschedule or exchange your ticket for another date, time or ticket type that has not already sold out within 48h. Please contact us for more information. Make sure to include your ticket order number.

Question 25

Do I need to print my ticket?

Accepted Answer

No, your contactless tickets will be validated directly in the Fever App.

Question 26

Can I transfer my tickets to another person?

Accepted Answer

Yes, you can transfer your tickets to anyone for free. It is as easy as clicking Transfer Tickets on your ticket on the Fever App. Please contact us for additional help. Make sure to include your ticket order number.

Question 27

Can I change the date of my ticket? Are refunds allowed?

Accepted Answer

This experience allows date changes up to 48 hours in advance. If you would like to make the change, please contact us and include the ticket ID associated with your purchase. One of our agents will respond to your request as soon as possible, informing you of the next steps to follow.

No refunds are permitted under any circumstances. For more information, you can consult our T&C.

Question 28

Can I take photos or record the experience?

Accepted Answer

Feel free to take photos and share them. When taking photos, please make sure not to disturb other visitors. Professional equipment and tripods are not permitted. Please feel free to share your photos and videos on Instagram by mentioning the exhibition account (@tutankhamun.expo).

Question 29

Are pets allowed?

Accepted Answer

Pets are not allowed at the experience, except for service dogs.

Question 30

Do you offer Press Passes?

Accepted Answer

Yes, contact press@feverup.com

Question 31

Do you offer sponsorships?

Accepted Answer

Yes, contact info@exhibitionhub.com

Question 32

Could I be a Tutankhamun: His Tomb and His Treasures influencer?

Accepted Answer

We are looking for unique, creative, and passionate ambassadors who are willing to share their experience at Tutankhamun: His Tomb and His Treasures. Join us!

Question 33

Is there a place where I can leave my belongings?

Accepted Answer

Yes, there is a coat check at the entrance of the experience.

Question 34

Do you offer carer tickets?

Accepted Answer

Guests requiring assistance throughout this experience are entitled to apply for one free pass for their personal assistant/support worker.

For this experience, simply show proof of needing a carer ticket at the entrance and the carer will be allowed in for free.

Question 35

Will there be strobe lights?

Accepted Answer

No, there will not be strobe lights.

Question 36

Are there chairs available? Can I be seated during the experience/exhibition?

Accepted Answer

This is a walkthrough experience, but if you need a little rest, you will be able to find some seats for you to have a break.

Question 37

Is there a Lost & Found? If so, we recommend prompting the users to ask the venue's staff, not User Support.

Accepted Answer

No, there is no Lost & Found.

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